Administrative Assistant
- Full Time
- Rockford, IL

Website NILHospice Northern Illinois Hospice
First in Caring for Life's Final Months
Administrative Assistant
This position also serves as Receptionist and is responsible for greeting and directing visitors entering the premises. This position is the first point of contact for the agency which handles the flow of people through the agency and ensures that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. Responsible for the day-to-day operations and support functions of the Front Reception Area.
Job Responsibilities
Serves as receptionist, greeting visitors with a positive, helpful attitude.
- Answers incoming calls in a professional manner, routing calls or taking accurate messages, as necessary.
- Communicates effectively on the telephone with patients, families, and staff.
- Provides administrative support for various departments including but not limited to Foundation, Volunteer, and Bereavement.
- Participates in the Emergency Preparedness Program as an area monitor for office related emergencies.
- Manages incoming, outgoing, and interoffice mail.
- Maintain office inventory and equipment by checking stock to determine inventory levels; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Performs typing, faxing and copying tasks as requested.
- Ensure cleanliness and orderliness in the reception area; ensure common areas are equipped with required office supplies as appropriate.
- Oversees bulk mailings and bulk mail accounts.
- Arranges service calls for office machine and building maintenance, maintaining effective/professional relationship with office & facility vendors.
- Performs ad-hoc administrative duties.
- Other duties may be assigned.
Status: Full-time, hourly
Education and/or Experience:
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- Associate degree or equivalent experience in administrative assistant role.
- Computer proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook, databases).