Northern Illinois Hospice had its license renewed by the Illinois Department of Public Health in June, passing with flying colors. The unannounced inspection resulted in a perfect score (i.e., zero deficiencies).
The Department of Public Health conducts inspections to make sure hospices are following state and federal regulations. All hospices that provide hospice care in Illinois must be licensed by the Illinois Department of Public Health.
The inspectors, who are experienced nurses, evaluate how well hospices provide care to patients and how the needs of those patients are met. Medical and nursing needs are reviewed as well as social, psychological, nutritional, emotional, spiritual and physical needs. State inspectors also determine whether the hospice has a quality program to improve patient care and patient safety.
Melinda Trier, Quality and Compliance Officer said, “The results of this unannounced survey are a validation of our dedication and commitment to our mission, vision and core values. We welcomed the opportunity to have the Department of Public Health review our agency. We are very proud to have met our quality and compliance goals.”
Board President Carol Moll praised the Northern Illinois Hospice staff saying, “Congratulations to all staff for their hard work and dedication. This is a huge accomplishment and demonstrates our excellent care and service to our patients and families.”
“A perfect score on a state inspection is practically unheard of,” Lisa Novak, executive director of Northern Illinois Hospice said. “We know we’re on the right track with our approach to hospice care, yet it’s absolutely reaffirming to get a regulator’s perspective. Through its inspection, the Illinois Department of Public Health has confirmed Northern Illinois Hospice fully complies with federal and state regulations.”